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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Weigle

June 10, 2026

5  out of  5
rating by Sean Weigle
"They took care of everything that I needed done and helped with things with house an trucks that I needed done done"
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luke christie

June 8, 2026

5  out of  5
rating by luke christie
"Thank you Angela for always helping me with my insurance questions"
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Maggie Kerns

June 5, 2026

5  out of  5
rating by Maggie Kerns
"CJ was wonderful to speak with on the phone. Top notch professional. Will be recommending him to family members in the future."
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Erin Twigg

May 29, 2026

5  out of  5
rating by Erin Twigg
"This group makes you feel right at home. They take care of you and make sure to get you the best they can."
We responded:
"Erin, thank you for the kind words! We take great pride in being a part of this community and taking care of our neighbors! "
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brad duckwall

May 28, 2026

5  out of  5
rating by brad duckwall
"We've been with state farm for many years and the prices are great and the service is amazing"
We responded:
"Brad, thank you for the many years of being a customer of State Farm. We look forward to continuing to assist however we can with your insurance needs! "
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Laura Priemer

May 27, 2026

5  out of  5
rating by Laura Priemer
"Fast Friendly Service Lisa went above and beyond to get me the best deal on auto insurance I switched from progressive insurance and I’m saving over 125$ on car insurance!!!! Highly recommend Sate Farm Insurance in Berkeley Springs Wv!!!"
We responded:
"Laura, we love to hear this! Thank you for the kind words and we look forward to working with you! "
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Missee Yost

May 19, 2026

5  out of  5
rating by Missee Yost
"Very nice and understanding...have had state farm for awhile and love it...The people explain things so you understood everything in your policy."
We responded:
"Missee, thank you for the 5 star review! "
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M Scott

May 18, 2026

5  out of  5
rating by M Scott
"Absolutely amazing customer service and April always goes above and beyond to help me. I’ve been with them 10 years and have been very satisfied the whole time!"
We responded:
"April is the best and we are very lucky to have her! Thank you very much for the kind review! "
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Krystal Curtis

May 16, 2026

5  out of  5
rating by Krystal Curtis
"Garrett and all the others in the office are extremely helpful and friendly. Highly recommend!"
We responded:
"Krystal, we appreciate your review very much. If you ever need us please do not hesitate to text, call, or stop by the office! "
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Virgina Schultz

May 16, 2026

5  out of  5
rating by Virgina Schultz
"Everyone is very nice, professional, and knowledgeable. Have been with State Farm for 40+ years. The ladies at the Berkeley Springs office are awesome."
We responded:
"Virginia, thank you for the kind words. The team here is phenomenal and will look to assist however we can with your insurance needs! "
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Amanda Patterson

May 14, 2026

5  out of  5
rating by Amanda Patterson
"Great customer service and support for assistance and claim reporting."
We responded:
"Thank you for the 5 star review Amanda! "
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stacy lambert

May 13, 2026

5  out of  5
rating by stacy lambert
"I have been a customer of State Farm for many many years ! I have had the best service and everyone in they’re office is very knowledgeable"
We responded:
"Stacy, we appreciate your business and 5 star review! If you ever need anything from us please do not hesitate to reach out! "
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D.J. Zahnow

May 13, 2026

5  out of  5
rating by D.J. Zahnow
"I’ve had a great experience with State Farm in Berkeley Springs! Garrett, April and the entire team is always there to answer any questions I have and takes the time to make sure I’m getting the best rates and coverage possible. Everyone is knowledgeable, responsive, and genuinely cares about helping her customers. It’s reassuring to know I can count on such excellent customer service whenever I need assistance. Highly recommend!"
We responded:
"D.J we highly appreciate your kind words and look forward to continue to assist you with your insurance needs! "
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rowhan cummings

May 5, 2026

5  out of  5
rating by rowhan cummings
"got what we needed in a timely manner and has been very responsive and proactive getting us set up in our new home."
We responded:
"Rowhan, thank you very much for the kind review and it was a pleasure working with you! "
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Sarah Rhodes

April 27, 2026

5  out of  5
rating by Sarah Rhodes
"It's a excellent place and the staff is very helpful and friendly"
We responded:
"Sarah, thank you very much for the kind review and beautiful picture! "
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Randy Seese

April 20, 2026

5  out of  5
rating by Randy Seese
"If I could give April a 10 I would she has helped me out with everything."
We responded:
"April is the best, thank you for the kind words Randy! "
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Chasity Kyne

April 20, 2026

5  out of  5
rating by Chasity Kyne
"I had the pleasure of speaking to April at this office. She was very polite, knowledgeable and provided quick, courteous service."
We responded:
"I will be sure to share your kind words with April, thank you very much for the review Chasity! "
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Mario Escalante

April 13, 2026

5  out of  5
rating by Mario Escalante
"Good employees accurate life insurance policies for my good family"
We responded:
"Mario, we appreciate your kind words and business! If you ever need anything from us please do not hesitate to reach out! "
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Tamara Dean

April 13, 2026

5  out of  5
rating by Tamara Dean
"Added vehicle"
We responded:
"Tamara, thank you very much for the 5 star review! "
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Tonya Martz

April 13, 2026

5  out of  5
rating by Tonya Martz
"Love my insurance person April Wise Beard. She’s there when I need her!"
We responded:
"Tonya, thank you very much for your review and kind words of April. As many know she is a favorite of our policyholders!"
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gw easton

April 13, 2026

5  out of  5
rating by gw easton
"Google reviews have become a major factor in people deciding which product to buy or which business to use. I use them quite often myself. I have had my car insurance with Luke Christie for over 20 years, which means I have been with State Farm for over 20 years as well. I can assure you the ONLY reason I stayed a State Farm customer was because of the person Luke Christie is and the AMAZING staff he put together over the years! Luke, April, Jay, and Angela always had my and my family’s best interests in mind. When I heard that Luke was going to retire, I made up my mind to look for a new agent. I stopped by the office to wish Luke the best and thank him and his staff for everything they had done for my family and I over the years. During that visit, I had the privilege of meeting the new agent, Garrett Murray, and learned that April and Angela were going to join his team! After spending five minutes speaking to Mr. Murray, looking for another agent was no longer an option. I know Luke is leaving pretty big shoes to fill, but I have "NO DOUBT" that Mr. Murray and his team are up for the challenge! Garrett, welcome to the community; I know you, too, will be a HUGE asset! ‼️‼️Highly Recommend Business‼️‼️"
We responded:
"GW, thank you very much for your kind words for our office! I learned very quickly the impact Mr.Christie and his team had on this community and I can only hope to continue that for many years! We appreciate you and your business and if you ever need anything from us do not hesitate to reach out! "
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Lisa Bachert

April 13, 2026

5  out of  5
rating by Lisa Bachert
"Angela is always helped me out when I needed something to do with my insurance"
We responded:
"Lisa, thank you for the 5 star review and kind words for Angela! She does outstanding work for us here and we know you are good hands when working with her! "
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Mindy R

April 10, 2026

5  out of  5
rating by Mindy R
"They are super helpful and kind. Very knowledgeable!!!"
We responded:
"Mindy, thank you very much for the kind words and 5 star review! "
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Emily Morris

April 10, 2026

5  out of  5
rating by Emily Morris
"I have had vehicle and life insurance through State Farm for over 20 years. My vehicle was hit in a parking lot and the other driver left. I called my local office and was assisted by Lisa. She was extremely knowledgeable and quick to guide me in the right direction. I had some minor issues come up with the estimate and stopped by the office and was created by Lisa. Within minutes, she went above and beyond to resolve the problem. She did an excellent job."
We responded:
"Emily, thank you very much for the review! Lisa takes great pride in assisting our policyholders and in the event you ever need us, we will be here! "
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Alan Meyer

April 8, 2026

5  out of  5
rating by Alan Meyer
"Great service from very knowledgeable people. No robots, no beeps, just real discussions and answers. I would recommend State Farm Insurance from this office."
We responded:
"Alan, we appreciate your business and thank you for the kind words! We look forward to continuing to assist you with your insurance needs! "